Webb22 okt. 2024 · I would recommend doing following: Create a Communication Site for "IT Help Desk". Brand the site and include user-friendly content. Provide with FAQ to easily … WebbAdd a Comment. Offx18 • 3 yr. ago. We are office365 and use ServiceNow for our ticketing system. Great tool as long as you have the people to make it good. Have not heard of Harepoint. But the sound of using Sharepoint as a ticketing system just gives me heartburn. Another one I have heard good things about is Jira service desk (by Atlassian).
Marianna Kosmidou - Service Desk Analyst - Specsavers LinkedIn
WebbThe features of help desk software help you provide a variety of ways to get customers the support they need, the moment they need it. Manage incoming requests. Build a support … WebbSharePoint Ticket System is designed to run as an Outlook add-in. extends your Outlook as an ideal platform to raise trouble tickets from emails to SharePoint lists. In a click, the … earth 1917
SharePoint Ticket System: An IT HelpDesk For SharePoint or …
WebbIT Coordinator. Dec 2011 - Nov 20143 years. Dubai, United Arab Emirates. • Given timely onsite or remote support to over 500 users for hardware, network, and system-related problems. • Provided technical support to users with varying levels of IT knowledge and competence. • Installed and maintained wired & wireless network and switches ... WebbUnifi. Feb 2024 - Nov 20242 years 10 months. Greater Atlanta Area. • Level 2 and 3 Help Desk Specialist serving 5,500+ employees, • Design and develop user interfaces in Sharepoint to include ... WebbCommon tasks: creating SharePoint custom master pages; customize SharePoint built-in webparts, mostly by changing XSLT source; create custom JavaScript functions for manipulating SharePoint... ctcgs